Terms And Conditions

Welcome to Tienda, the on-demand delivery app that connects you with local retailers to get the things you need delivered right to your doorstep. Please read these terms and conditions carefully before using our service. By accessing or using Tienda, you agree to be bound by these terms and conditions.

  1. Service Description: Tienda is an on-demand delivery app that allows you to place orders from local retailers and have them delivered to your preferred location. Tienda is not responsible for the quality of the products or services provided by the local retailers.

  2. User Accounts: To use Tienda, you must create an account by providing your name, phone number, email address, and payment information. You are responsible for maintaining the confidentiality of your account information, and for all activities that occur under your account. You agree to notify Tienda immediately if you become aware of any unauthorized use of your account or password.

  3. Payments: You will be charged for the products and services you order through Tienda, including any applicable taxes and delivery fees. Payment is processed through our secure payment system, and you agree to pay all charges associated with your use of the service.

  4. Cancellations and Refunds: If you need to cancel an order, please do so as soon as possible to avoid being charged. Tienda may, in its sole discretion, refund or credit any charges paid for orders that have been cancelled.

  5. Delivery: Tienda will make commercially reasonable efforts to deliver your order within the estimated delivery time, but cannot guarantee specific delivery times. If you are not available to receive your delivery, Tienda may leave it at your doorstep or with a neighbor, and will not be responsible for any loss or damage that occurs as a result.

  6. Prohibited Conduct: You agree to use Tienda for lawful purposes only and not to engage in any conduct that could damage, disable, overburden, or impair our servers or networks. You agree not to use any automated system, including without limitation, "robots," "spiders," or "offline readers," to access Tienda.

  7. Intellectual Property: Tienda and its content, including but not limited to text, graphics, logos, images, and software, are the property of Tienda or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use Tienda's content without our prior written consent.

  8. Limitation of Liability: Tienda will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the service or from any products or services ordered through the service.

  9. Indemnification: You agree to indemnify and hold Tienda, its affiliates, officers, directors, employees, agents, and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the service, your violation of these terms and conditions, or your violation of any rights of another.

  10. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where Tienda operates. Any legal action or proceeding arising out of or related to these terms and conditions must be brought in a court of competent jurisdiction in that jurisdiction.

  11. Amendments: Tienda reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the service after any such modifications shall constitute your acceptance of the modified terms and conditions.

  12. Termination: Tienda may terminate your access to the service at any time, for any reason, without prior notice.

Thank you for using Tienda. If you have any questions or concerns about these terms and conditions, please contact us